We do not assume every dog will enjoy a hotel stay.
Being away from home, meeting people and being near unfamiliar dogs can be difficult for some dogs. A calm dog at home may still feel overwhelmed in a new environment. We take the first visit slowly and look at how the dog responds.
What we ask you before the assessment.
Tell us about separation anxiety, previous boarding, reactions to other dogs, medication, medical issues, triggers, feeding and sleeping routine. Honest information helps us plan the introduction and decide whether our environment is likely to suit your dog.
What happens if the dog needs more support.
We may recommend gradual familiarisation visits, a quieter accommodation option, a shorter first stay, or a different care arrangement. That is not a failure. The right outcome is the one that is safe and fair for your dog.
Speak with your veterinarian about any medical or behavioural treatment plan.
How you can help.
- Keep the arrival calm and unhurried.
- Bring clear routine, feeding and medication instructions.
- Tell us what helps your dog settle at home.
- Book the assessment before arranging travel.
Understanding separation anxiety.
This external video discusses separation anxiety generally. It does not replace a Dog Hotel assessment or advice from your veterinarian or qualified behaviour professional.